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16 to 18 May 2012
Lisbon, Portugal
Jonathan Rez
Jonathan is a cross-disciplinary designer who develops engaging, user-friendly experiences and services for digital and built environments. A keen advocate for user centered design, he is interested in the interplay between design and cognitive psychology. Jonathan holds an MA in Narrative Environments Design.

He is also a sessional lecturer at the University of New South Wales in Australia where he wrote the course Visual Identity in the Built Environment.

Jonathan Rez


Designing the Mobile Wallet Experience

By the end of 2012 more than 200M NFC enabled mobile devices are expected to be sold world-wide. Initially these will be used for contactless payments, transport ticketing and retail loyalty programs and vouchers, replacing physical plastic cards and paper coupons. Long term, mobile wallets will potentially store identity information. Seren is currently in the process of designing the mobile wallet experience for one of the world's leading global mobile network operators. Some of the interesting questions we are currently facing are based around users’ mental models, perceptions and expectation and the collision between real-world and virtual wallets.

During this session I intend to share some of the unique challenges we have had to tackle along the way. I plan to look at high level user-experience paradigms as well as specific interactions patterns and how they support relevant use-cases and the complex technological challenges.

Thursday, 17 May @ 14:30-14:50
20 minutes
Auditorium III

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