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16 to 18 May 2012
Lisbon, Portugal
Arnie Lund
Arnie Lund has managed user experience teams at several of the leading companies in the industry, and has a passion for management and for driving innovation in design and user research practices. He is a Fellow of the Human Factors and Ergonomics Society (HFES), a member of the ACM SIGCHI Academy, and received the SIGCHI Lifetime Service Award in 2011. He co-chaired the CHI conferences in 1998 (Los Angeles, US) and 2008 (Florence, Italy), and served on the HFES Executive Council where he oversaw human-computer interaction standards activities. He has also served as president of the board of directors for the Board of Certification in Professional Ergonomics (BCPE), and on the board of directors for INFINITEC (focusing on infinite potential through assistive technologies).

Arnie's book User Experience Management: Essential Skills for Leading Effective UX Teams (Morgan Kaufmann) was published in 2011, and he has published widely on R&D management. You can follow his tweets @arnielund.

Arnie Lund


Strategic User Experience Management


Great user experience design begins with great user experience teams and managers. This course will help user experience managers, leaders and aspiring leaders to create exciting, actionable strategies that will amplify the impact of their teams within their organizations. It will provide insights and approaches that have proven to be best practices across our field, and support their application to advance the strategies, overcome obstacles and drive change.
Wednesday, 16 May @ 15:00-18:30
180 minutes + 30 minute break @ 16:30-17:00
Room 2

Our Sponsors and Supporters

Platinum Sponsors:
Microsoft 23 Video
Gold Sponsors:
ZON UXPin Anacom
Gold Partners:
ActiveMedia - ScreenEMotion Corefactor

Silver Sponsors:
Moo - We Love to Print Rosenfeld Media O'Reilly Pearson Publishing Morgan Kaufmann - Elsevier Wiley
Balsamiq Studios Loop11 - Online, Unmoderated User Testing Goplan Survs - Asking for you invoic€xpress
Silver Partners:
Waterdog Mobile
Media Sponsors:
Johnny Holland
UX Magazine

TAP Portugal AHP - Applications and Hosting Provider Tryp Oriente Raio Filmes Axure - See it happen Optimal Workshop - Make it Easy Samsung Talkdesk Tekever